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Help Centre
Frequently Asked Questions
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Orders & Payment
What payment methods do you accept?
Are prices in Canadian dollars?
Do you charge sales tax?
Can I hold a card or pay in instalments?
Can I pay with e-Transfer?
Shipping
How fast do you ship?
Do you ship to the US?
Do you ship internationally?
Do you ship to PO Boxes or rural addresses?
What currency am I charged in?
Are shipping and duty estimates final?
Am I responsible for customs, duties, and tariffs? (US & International)
Cards & Authenticity
Are all your cards authentic?
Do you sell raw (ungraded) cards?
What does a serial number like 55/99 mean?
Do you sell autographs?
Selling To Us
Do you buy cards?
Do you take consignments?
Returns & Issues
What's your return policy?
My package arrived damaged — what do I do?
My tracking hasn't updated — should I worry?
